R.A.D Support Center logo
R.A.D Support Center logo

All collections

Returns & Exchanges

5 articles

Articles

Can I make an exchange?

Exchanges should be made within 14 calendar days of delivery, with the returned items being unworn and in new condition. US OrdersTo start your exchange, go to https://rad-global.com/returns and include the following information:. UK OrdersTo start y

How do I make a return?

Returns should be made within 14 calendar days of delivery, with the returned items being unworn and in new condition. US OrdersTo start your return, go to https://rad-global.com/returns and include the following information:. UK OrdersTo start your

There's a fault with the shoes I've ordered. What should I do?

We're sorry to hear there's an issue with your order. Please email us with pictures of the faults and we will arrange for a replacement pair to be sent to you. Email: [email protected] In the event that the specific pair you ordered is no longe

I'd like a refund. What should I do?

We're sorry to hear you aren't happy with your R.A.D. shoes. In order to receive your refund, please send the item you want refunding back to us in an unworn condition using the links below. US OrdersTo start your return, go to https://rad-global.com

Refund Policy

R.A.D® aims to ensure next-level customer satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for an exchange or refund. Canadian ReturnsIf returning orders from Canada, please note the below:. To start y