<table width="1163" style="border-collapse:collapse;width:872pt;" id="isPasted"><tbody><tr><td height="546" class="xl23" style="color: black; font-size: 16px; font-weight: 400; font-style: normal; text-decoration: none; font-family: &quot;Aptos Narrow&quot;; vertical-align: middle; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; width: 100%; height: 409.5pt;"><table width="1163" id="isPasted"><tbody><tr><td height="546" class="xl23" style="width: 100%;">Quick Links &#xA0; &#xA0;US Returns Portal - https://rad-global.com/returns ($7 fee) &#xA0;UK Returns Portal - https://uk.rad-global.com/returns (&#xA3;4.99 fee) &#xA0;EU Returns - https://rad-future-ltd.returnless.com/en/ (7&#x20AC; fee) &#xA0;CA Returns - email support@rad-global.com ($15 fee) &#xA0;&#xA0; US Orders &#xA0;To start your return, head to our returns portal: https://rad-global.com/returns&#xA0; &#xA0; &#xA0;Returns will incur a handling fee of $7 - this will be automatically deducted from the total refund amount.&#xA0; &#xA0;All returns should be made within 14 calendar days of delivery, with the returned items being unworn and in new condition. &#xA0;Stock for exchanges aren&apos;t reserved until after a return has been processed by our warehouse team. &#xA0;UK Orders &#xA0;To start your return, head to our returns portal: https://uk.rad-global.com/returns &#xA0; &#xA0;Returns will incur a &#xA3;4.99 restocking fee - this will be automatically deducted from the total refund amount.&#xA0; &#xA0;All returns should be made within 14 calendar days of delivery, with the returned items being unworn and in new condition. &#xA0;Stock for exchanges aren&apos;t reserved until after a return has been processed by our warehouse team. &#xA0; &#xA0;EU Orders &#xA0;To start your return, head to our returns portal: https://rad-future-ltd.returnless.com/en/&#xA0; &#xA0; &#xA0;Returns will incur a 7&#x20AC; restocking fee. &#xA0;All returns should be made within 14 calendar days of delivery, with the returned items being unworn and in new condition. &#xA0;Customers may choose to receive a refund to the original payment method or as account credit. &#xA0; &#xA0;CA Orders &#xA0;To start your return, please email support@rad-global.com and include the following information: &#xA0; &#xA0;- The order number attached to your email confirmation (including RAD.CA.). &#xA0;- The postal code that was used for your delivery address &#xA0;- Specify whether you want an exchange or a refund &#xA0; &#xA0;Returns will incur a handling fee of $15 - this will be automatically deducted from the total refund amount.&#xA0; &#xA0;All returns should be made within 14 calendar days of delivery, with the returned items being unworn and in new condition &#xA0;Stock for exchanges aren&apos;t reserved until after a return has been processed by our warehouse team</td></tr></tbody></table> </td></tr></tbody></table> <style type="text/css" id="isPasted"></style>

How do I make a return?

We’re sorry your order isn’t perfect.  Please email support@rad-global.com with your order number and a photo of the issue.   We’ll take a look and resolve the issue for you.

<table width="1163" style="border-collapse: collapse; width: 100%; margin-left: calc(0%);" id="isPasted"><tbody><tr><td height="158" class="xl18 " style="color: black; font-size: 16px; font-weight: 400; font-style: normal; text-decoration: none; font-family: &quot;Aptos Narrow&quot;, sans-serif; vertical-align: middle; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; width: 100%; height: 118.5pt;">We&#x2019;re sorry your order isn&#x2019;t perfect. &#xA0; &#xA0;Please email support@rad-global.com with your order number and a photo of the issue.&#xA0; &#xA0; &#xA0;We&#x2019;ll take a look and resolve the issue for you.&#xA0;</td></tr></tbody></table>

I think my shoes are faulty, what should I do?

Didn't find the answer you needed? Get in touch with us on the email below. Most emails are answered in under 24 hours.

Returns & Exchanges

How do I make a return?

I think my shoes are faulty, what should I do?