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Can I make an exchange?Updated 3 months ago

Exchanges should be made within 14 calendar days of delivery, with the returned items being unworn and in new condition.

US Orders
To start your exchange, go to https://rad-global.com/returns and include the following information:

  • The order number attached to your email confirmation (including RAD.US. )
  • The zip code that was used for your shipping address

UK Orders
To start your exchange, go to https://uk.rad-global.com/returns and include the following information:

  • The order number attached to your email confirmation (including RAD.UK.)
  • The postcode that was used for your delivery address

First pair of R.A.Ds?
If you are purchasing your first pair of R.A.Ds you are eligible for an extended 30 day return policy from delivery - no questions asked. Applicable once per model of shoe. Applied automatically.

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