My RAD Pro discount isn’t working. What should I do?Updated 5 hours ago
My RAD Pro discount isn’t working. What should I do?
Check the following:
- Log in with the right email: your discount is linked to the email you applied with, so make sure you’re logged in with that account before adding items to your cart.
- Use your regional store: your discount only works on the store for your region (US, UK, EU)
- Remove other codes: Pro can’t be combined with other promo codes or sale pricing.
- Wait for approval: your discount activates once your application is approved and you’ve received a confirmation email.
Still not working? Email [email protected] with your Pro account email, the products you’re trying to buy and a screenshot of your checkout, and we’ll take a look.