My order was marked delivered but it’s not here.Updated 13 days ago

Can’t find your package? No worries, we’ve got you. 

Initial steps (which we appreciate you may have already taken)

1. Check around your home and ask any neighbors or building management, they might have picked it up for you.

2. Take a moment to double-check the shipping address in your order confirmation email to make sure it went to the right place.

3. Reach out to the carrier, they often have helpful tracking info.

Still no joy? Email our team at [email protected] within 7 days of delivery so we can help track it down for you. "