Didn't find the answer you needed? Get in touch with us on the email below. Most emails are answered in under 24 hours.

UK Returns

US Returns

Shop US Store ↗︎

Shop UK Store ↗︎

R.A.D Support Center

<span data-offset-key="4g0pk-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please find the returns portal for RAD Pro orders -&#xA0;<a href="https://r-a-d-pro-us.loopreturns.com/#/" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; background-color: rgb(255, 255, 255); color: rgb(74, 141, 249); text-decoration: none !important; font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank">HERE</a>Once we receive the order back at our warehouse, we will issue you a refund.

Please find the returns portal for RAD Pro orders - HERE. Once we receive the order back at our warehouse, we will issue you a refund.

How do I return my R.A.D® Pro order?

R.A.D® Pro US

Can I make an exchange?

How do I make a return?

There's a fault with the shoes I've ordered. What should I do?

I'd like a refund. What should I do?

Refund Policy

Returns & Exchanges

Do you ship to my country?

How long will they take to arrive?

How will they be delivered?

Shipping

RAD One Size Guide

Crew Tee Size Guide

LS Crew Tee Size Guide

Sizing

Apparel Wash Instructions

Cleaning/Washing Instructions

Care Instructions

Can I exchange my R.A.D® Pro Order

R.A.D® Pro UK

Contact Us

Do you offer discounts?

Where can I learn about R.A.D Shoes?

When will you restock this color?

Proposition 65

How do I return my R.A.D® Pro order?Updated a year ago