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I'd like a refund. What should I do?Updated 2 years ago

We're sorry to hear you aren't happy with your R.A.D. shoes. In order to receive your refund, please send the item you want refunding back to us in an unworn condition using the links below. 

US Orders
To start your return, go to https://rad-global.com/returns and include the following information:

  • The order number attached to your email confirmation (including RAD.US. )
  • The zip code that was used for your shipping address

UK Orders
To start your return, go to https://uk.rad-global.com/returns and include the following information:

  • The order number attached to your email confirmation (including RAD.UK.)
  • The postcode that was used for your delivery address

Refunds usually take 10 business days to be completed.

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