R.A.D Support Center logo
R.A.D Support Center logo

All articles

Holiday Period

Shipping Update

All orders placed between 24th December - 1st January are subject to delays. Please hold tight for your order, we are working on it!

Customer Experience Team

Our Customer Experience team is taking a well-deserved break over the holiday period, so we will be running a reduced service from 26th December 2024- 1st January 2025.  Don’t worry, we’ll get back to you as soon as we can. I appreciate your patience

Returns and Exchanges

From the 24th of December 2024- 2nd of January 2025, our warehouse team will be working on a skeleton service which means returns will not be processed during this time. We can ensure you will receive your refund or exchange however you may have to w